Terms and Conditions

Access to DBBet services in Indonesia is granted only to users who meet the following registration and eligibility requirements, and by proceeding, users accept both their rights and responsibilities under this policy:

• must be at least 18 years old or the legal age of majority applicable in their jurisdiction, whichever is higher;
• must provide accurate personal information during registration, including full name, date of birth, and valid contact details;
• must create only one account per person, one household, and one payment method;
• must not reside in a jurisdiction where online betting or casino gaming is not allowed under local law;
• must complete identity verification when requested, including submission of a valid identification document issued by the government;
• must not access the platform while under the influence of substances that impair judgment;
• must not use the platform for any illegal purpose, including money laundering or fraud;
• must keep login credentials confidential and refrain from sharing account access with third parties;
• must comply with the applicable terms and wagering conditions when claiming any bonuses or promotional offers;
• must review and accept any updates to these terms to maintain continued use of the services.

General betting on DBBet is open only to verified account holders who meet the eligibility requirements described above. Bets are accepted only after funds have been confirmed in the user’s account balance, and all odds are subject to change until a wager is placed. Minimum and maximum stake limits vary by event and sport, with details displayed at the time of bet placement. Win and loss calculations are based on the official result of each event, and DBBet reserves the right to void or cancel bets placed due to technical errors, incorrect odds, or suspected manipulation.

1. All bets must be placed using funds available in the user’s verified account balance.
2. Odds displayed at the time of confirmation are the final odds applied to the bet.
3. Minimum stake amounts are set per event, and maximum stakes may be adjusted based on risk assessment.
4. Bets placed after an event has started, where not permitted, are considered void.
5. Winnings are calculated according to the official result confirmed by the event organizer or governing body.
6. DBBet reserves the right to cancel bets affected by pricing errors or system malfunctions.
7. Bets involving suspected collusion, arbitrage, or fraudulent activity are subject to rejection or annulment.
8. Users are responsible for confirming bet details before submission, as amendments cannot be requested afterward.

Every user is responsible for maintaining the confidentiality and security of their DBBet account credentials at all times. Any activity conducted through a registered account is considered the responsibility of the account holder, regardless of who performed it. To prevent misuse, DBBet enforces the following measures against fraud:

• Personal use only: each account must be used exclusively by the individual who completed registration, and access must not be transferred or shared with another person;
• AML and KYC compliance: users must complete identity verification and verification of the source of funds when requested, in line with regulations against money laundering;
• Duplicate account restriction: creation of multiple accounts by the same person, household, or device is strictly prohibited and may result in suspension;
• Fraud monitoring: DBBet monitors transactions and gameplay patterns to detect irregular behavior, chargebacks, or attempts to exploit bonus terms.

Deposits, withdrawals, and currency handling on DBBet follow fixed thresholds and verification standards designed to protect both the platform and its users.

Participation in betting and casino games involves financial risk, and users must acknowledge this before placing any wager on DBBet. DBBet is not liable for losses arising from standard gameplay outcomes, equipment malfunctions, or interruptions caused by the user’s internet connection. Players are encouraged to set personal limits on deposits, losses, and session time to maintain control over their activity. DBBet supports responsible gaming principles and provides tools that allow users to exclude themselves from gameplay for a set period, along with additional account limitation options.

Any complaint or dispute should first be directed to DBBet customer support through the official email address or live chat channel available on the website. Support representatives aim to acknowledge and address complaints within a reasonable timeframe following submission. For disputes involving technical or transactional claims, server logs and internal database records serve as the final and binding reference for resolution. Complaints that cannot be resolved through customer support are subject to arbitration under the governing legal framework of the jurisdiction where DBBet holds its operating license.